Telephony

Benefits of PRI lines

There are many articles on Benefits of PRI Lines on Internet, But this article will help you understand the whole technology from a layman’s point of view. How can PRI lines benefit your business? Recently there have been changes in … Read More

Enjay Launches EPABX with CRM in Mumbai

6th June, 2015. Enjay IT Solutions Ltd. launched Enjay Synapse Mini, which is an IPPBX with built in CRM. This launch event was organised in Mumbai on 6th June. This is first of its kind Solution in the market. Its a … Read More

EVB & its fantastic reporting – some innovative concepts

Enjay Voice Broadcast is a unique solution  which can help you reach thousands of people in a very short time – in your own voice and that too on their mobile / land line directly. What EVB is not:  Voice … Read More

IP phones for asterisk based Enjay Synapse

Enjay Synapse is a asterisk based IPPBX solution, which provides IVR, CTI, IVRS, call recording which can be used for telemarketing, a perfect call centre software solution. Many times dealers and clients ask us whether to use IP phone or … Read More

Asterisk based IVR – Best Practices.

Its festive season, and many people are using Enjay Voice Broadcast (EVB) service to greet to their customers / Friends & Relatives.Note: For the uninitiated, EVB helps you to broadcast your voice to hundreds and thousands of recipients in a short time.I would … Read More

Solution required for 5000 Call Centers of Mobile Operators

India is one of the largest and fastest growing markets of Mobile users. Mobile Operators are seeing a huge increase in number of customers. who require prompt and timely service. At the same time there is also competition in the … Read More

What is CTI

Computer Telephony Integration (CTI) is the most mis-understood concept in the world of telephony. Moreover the software and its applications have changed drastically in last two decades, but unfortunately the concept of CTI has not changed. Its high time, that … Read More