Many times customers for EnjayCRM ask us – why cant we integrate inventory into CRM system, after all CRM is about maintaining relationships of customers and inventory is sold to customers – so they are related. But there is serious … Read More
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CRM for IT Service Providers
First question first – is CRM required for I.T. Service Providers ? Because they have some serious excuses against it, like: Our staff is not that literate to make entries. We wont be able to convince them to make entries. … Read More
Tags: Enjay CRM, IT Service Providers
Enjay CRM + Mobile + Telephony integration 360 degree view
Generally we use CRM so that we get a full view of our relationship and activities with customers and our teams. However most of the communication happens on telephone and mobile – and sadly this data is not showing up in … Read More
Tags: BTI, Enjay CRM, Synapse Mobile, Telephony Integration
Selecting a Proper CRM Vendor
If you do a google on this subject, you will get lots of advice on what to see in the CRM Vendor before finalising the deal. However there is one thing that is often ignored.Of the tips that we get … Read More
Tags: best practices, Enjay CRM
Does CRM increase your work?
Does CRM increase your work? Actually no, but for uninitiated, the question is very daunting. But its not true. Consider following points and then we decide what is FACT: Reduce duplication of work CRM creates a central database of all … Read More
Tags: Enjay CRM
Tornado or Tiguin, a comparision
Many times we confuse choice with convenience. Its not always good to have more choices, but to have a single choice which is more convenient. Thin Client is matter of convenience where as Desktop offers more choice (which, sometimes, is … Read More
Tags: Thinking Different, Tiguin
Monitoring applications using employee monitoring software
Do we need employee monitoring software ? can we use CCTV or firewall or anything else, or do we need employee monitoring software to enhance employee productivity. Supervising and Monitoring employees can be very complicated and time consuming, but nevertheless … Read More
Tags: Desktop Monitoring, Ensight
Solution required for 5000 Call Centers of Mobile Operators
India is one of the largest and fastest growing markets of Mobile users. Mobile Operators are seeing a huge increase in number of customers. who require prompt and timely service. At the same time there is also competition in the … Read More
Tags: Enjay CRM, Enjay Synapse, Telephony, Thin Clients
Does CRM increase your work?
The most common question or myth that people have before migrating to Linux is that, we don’t have enough man power to do data-entry. We need to ask ourselves does CRM increase your work ? I think No. Consider following points … Read More
Benefits of Quizzing and Lesson of Life
Last evening had a privilege of attending Brain Ninja organised by Rotary Club of Rotary Vapi RiverSide (rvr). It was a wonderful experience, after a long long period. After certain age, we start observing things differently, I had never … Read More
Tags: Thinking Different