Tag Archives: Enjay CRM

Many first timers think of CRM as just another software to be “installed” in their company. Since all the software are installed by their IT Head, they allocate this task to IT Head (or EDP or System Administrator or IT Manager or any other designation they might call it). This is perfect recipe for failure. […]

After implementing CRM in more than 300 clients, we learned what is #1 challenge in implementing CRM. Bosses don’t see CRM reports daily. They might have millions of reasons for not doing this, but this is truth. They don’t see reports on daily basis. CEO needs to Spend 20 Minutes (Minimum) on daily basis on […]

6th June, 2015. Enjay IT Solutions Ltd. launched Enjay Synapse Mini, which is an IPPBX with built in CRM. This launch event was organised in Mumbai on 6th June. This is first of its kind Solution in the market. Its a small box which can support upto 4 telephone lines and upto 100 IP extensions. It […]

When it comes to CRM we have all the questions and queries in the world, So we have created Two CRM Presentations for you. The First presentation tries to answer the WHY ? It discusses whether you need CRM or not, and if yes what will be problems. hence the title of presentation “Do Service Providers need […]

For any SugarCRM programmer, it’s always a challenge to create SugarCRM reports that actually report. This is because most of the programmers are not exposed to best management practices and processes. Primarily they are programmers and not managers, whereas reports are required by managers. We have been working with SugarCRM for last 7 years, and being a […]

Ask any System integrator, and he is always troubled with three problems – Service / Visit management optimisation, AMC/Warranty Management, Time/Cost analysis of Employees. The biggest problem being not able to ascertain profitability of any AMC or customer relationship. These are main reasons why any System Integrator needs a CRM which is specially designed for […]